Monthly Archives: September 2019

I’ve even heard of measuring “rage clicks”, or clicking a number of instances in a row in frustration, to find where the weak links within the customer expertise chain are. Over 14 million Sephora clients have had their face analyzed … Continue reading →

Their exquisitely simple theme—working a lemonade stand—turns studying into an expertise. Students use real lemons and lemonade, music, balloons, and a good deal of ballyhoo whereas they create a company monetary statement. The theme unifies the experience within the college … Continue reading →